Last Updated: October 27, 2026

At Beauty Shawls, we aim to deliver your favourite shawls, stoles, and textile products safely and conveniently. This Shipping and Delivery Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

Orders are generally processed within 1–3 business days after successful order confirmation.

Order processing may take longer during holidays, sales, festive seasons, or periods of high demand.

You will be contacted if there is a significant delay or an issue with your order.

2. Estimated Delivery Time

Once dispatched, orders are generally expected to arrive within 3–7 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and are not guaranteed. Remote locations or unforeseen circumstances may require additional time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Shipping fees may vary depending on the delivery address, order value, product weight, and available shipping options.

Any applicable free-shipping offers will be subject to the conditions stated on our website.

4. Order Tracking

Where tracking is available, customers may receive a tracking number or shipment update through SMS, email, WhatsApp, or another available communication channel.

You can use the tracking details provided by the courier to check the status of your shipment.

If you have not received tracking information or need assistance with your delivery, please contact our customer support team.

5. Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address, phone number, and other required delivery details.

Beauty Shawls will not be responsible for delivery problems caused by incorrect or incomplete information provided at checkout, to the extent permitted by applicable law.

If you notice an error in your shipping details, contact us as soon as possible. Changes may not be possible after an order has been dispatched.

6. Delayed or Failed Deliveries

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur because of:

• Courier or logistics issues.

• Weather conditions or natural events.

• Public holidays or festive seasons.

• Incorrect or incomplete delivery details.

• Other circumstances beyond our reasonable control.

If your order is delayed or marked as undelivered, please contact us so we can help you check its status.

7. Damaged Packages or Incorrect Products

Please inspect your order after delivery.

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery and share your order number along with clear photographs or a video showing the issue.

Our team will review your request in accordance with our Refund and Return Policy and applicable law.

8. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and orders, subject to the options displayed at checkout.

If COD is unavailable for your location or order, you may choose another available payment method.

Please ensure that you or an authorised recipient is available to receive the package and complete the payment, where applicable.

9. Delivery Address and Recipient Availability

Customers should ensure that someone is available at the provided address to receive the shipment.

If delivery cannot be completed because the recipient is unavailable, the courier may attempt redelivery or follow its standard delivery procedure.

Any additional charges arising from special delivery arrangements or reshipping will be communicated to the customer where applicable and permitted by law.

10. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests depend on the order’s processing and dispatch status. Once an order has been shipped, cancellation may not be possible.

For further information, please refer to our Refund and Return Policy.

11. Contact Us

For shipping, tracking, or delivery-related enquiries, please contact us:

Business Name: Beauty Shawls
Email: beautyshawlstore@gmail.com
Phone: 9463336520
WhatsApp: 70098-94025

Please provide your order number when contacting us so that we can assist you more efficiently.

12. Policy Updates

Beauty Shawls may update this Shipping and Delivery Policy from time to time. Any changes will be published on this page with the revised “Last Updated” date.